We care about your wellbeing

Responsible Gaming – Experience Safe Betting at Comeon

Betting is for entertainment, not addiction. Play on comeon on your own terms, at your own pace.

Betting Limit Settings

Time Controls

Self-Exclusion Feature

24/7 Support

What is responsible betting and why does it matter?

comeonAt comeon, we believe betting is entertainment — not a way to cope with life's pressures or a primary source of income. Responsible Gaming means enjoying betting while staying in full control of your time, money, and mental wellbeing.

Many people in Bangladesh start betting casually for fun, but problems can develop over time without proper limits in place. That's why comeon gives every user the tools and options for responsible betting right from the start.

Our goal is to keep you in control at all times. Instead of chasing losses, stay calm and enjoy the experience. And if you ever feel like things are getting out of hand, we're here for you.

Keep in mind: No one can guarantee a win. Always bet for the fun of it — not to chase losses.

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Bet for entertainment

Not as a source of income

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Set a Budget

Only money you can afford to lose

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Set a Time Limit

Take regular breaks

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Stay Alert

Bet with judgment, not emotion

Responsible Gaming protection tools

Comeon gives you the power to take control of your own betting

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Deposit Limits

Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Increasing your limit requires a 7-day waiting period.

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Loss Limit

Decide in advance the maximum amount you're willing to lose within a set period. Once the limit is reached, the system automatically stops your betting — to protect you.

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Session Time Limit

Set a time limit for how long you want to play in one session. When the time is up, you'll receive a warning and the option to log out. Taking breaks from long sessions is always a healthy habit.

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Cool-Off Feature

If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. No promotional messages will be sent to you during this period.

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Self-Exclusion

If you feel betting is having a negative impact on your life, you can close your account for anywhere from 6 months to permanently. This decision cannot be reversed during the selected period.

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Reality Check

At regular intervals, the system will show you how long you've been playing and your total wins and losses. This helps you make informed decisions.

How to Activate Protection Tools

Set your own betting limits in just a few steps

Log in to your account

Go to the "Responsible Gaming" section

Go to "Responsible Gaming" under your Account Settings.

Choose the tools you prefer

Deposit limits, time limits, breaks, or self-exclusion — simply select the feature that suits your needs.

Set and confirm

Enter the amount or duration and submit. Changes take effect immediately. A confirmation message will be sent to your phone.

Signs of Problem Betting

Watch out if you notice any of these signs in yourself

1 You keep placing bets trying to recover money you've lost
2 You're lying to family or friends about your betting
3 Unable to enjoy anything unless it involves betting
4 Spending money on betting that's meant for essential expenses
5 You've tried to stop betting but can't
6 You're feeling excessive anxiety or stress about betting
7 Finding it hard to focus at work or studies because of betting
8 Betting with borrowed money or facing financial difficulties because of betting

⚠️ If you notice even one of these signs, don't wait — contact our support team or activate the self-exclusion feature right away.

Self-Assessment Test

Ask yourself honestly — your honest answers are your best protection

Do I stick to a set budget when I bet?

Can I accept a loss calmly and walk away?

Is betting affecting my family life or work?

Am I betting purely for entertainment, or am I driven by emotion?

Does anyone in my family know about my betting habits?

Have I spent more on betting than I planned to in the last month?

If you find yourself giving concerning answers to more than one question, reach out to us today. Asking for help is a sign of strength, not weakness.

Practical tips for responsible betting

Stick to these habits and betting will always stay fun

Create a monthly budget. Set aside a separate betting budget — an amount you can afford to lose without it affecting your daily life.

Stop after a big losing streak. Feeling the urge to bet again right after a big loss is a warning sign. Step away and take a break.

Never bet when you're drunk or exhausted. Making decisions with a clear head reduces the chances of placing a bad bet.

Keep your impulses in check after a win. Putting all your winnings straight back on bets after a big win is risky. Set some aside.

Don't treat betting as a source of income. If you rely on betting as your main income without a stable source of earnings, financial hardship is almost inevitable.

Be open with your family. Betting isn't something to hide. Let your family know — it keeps you accountable.

Comeon Support Services

You don't have to face problems alone

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Live Chat Support

Get support in Bengali 7 days a week, 24 hours a day. Chat with us for any questions or help related to responsible betting.

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Email Support

Email us at support@comeon-baji.com. Any request related to self-exclusion, limit settings, or your account will be resolved within 48 hours.

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Confidential Counselling

If you'd like to talk about your betting habits, our trained support team is here to help with complete confidentiality.

FAQs

A fixed-term self-exclusion cannot be cancelled before it expires. This is intentional — it prevents impulsive decisions from being reversed in the heat of the moment. To reconsider a permanent exclusion, you'll need to contact support directly.

Yes, requests to lower your limit take effect immediately. However, increasing a limit requires a 7-day waiting period — this rule is in place to protect you from emotionally driven decisions.

Yes. Your account balance remains completely safe during a break or self-exclusion period. It will be right there waiting for you when you return.

You can reach us at support@comeon-baji.com to describe your situation. Our team will help take the appropriate steps. However, closing an account requires a request from the account holder themselves.

Not at all. comeon is strictly for users aged 18 and above. Age verification is mandatory at registration. If a minor is detected, the account will be closed immediately.

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Comeon's Commitment to Responsible Gaming

comeon believes that genuine entertainment is only possible when players can enjoy a safe and controlled environment. We're more than just a betting platform — we're a responsible community.

Our commitment is to give every user all the tools they need to set their own limits. If anyone runs into difficulty, we'll be there to help — without judgment.

Responsible Gaming doesn't just mean betting less — it means betting with the right mindset, in the right amount, at the right time. comeon is always here to support you along the way.

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18+ Verification

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Transparent Betting Rules

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